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Return Policy


Overview


Iyoubol.com strives to provide a superior customer service experience while providing most cost-effective products. Shipping costs are calculated at the time of purchase and determined by product weight and quantity.Tracking information is provided via email following shipment of your order.


Disclaimer


There may be shipping delays due to unforeseen and uncontrollable circumstances. Iyoubol.com cannot be held responsible for conditions beyond our control such as severe weather or carrier service interruptions. Requests for replacement product or credit to your account for merchandise claimed shipped but not received are subject to our investigation. The customer is responsible for all costs related to incorrectly addressed orders.

For questions outside of our normal business hours, please use our contact form. Customer Service will contact you within 24-hours.


Return Policy


Iyoubol.com strives to provide our customers with an excellent shopping experience. We want our customers to be satisfied with their purchase. If you are not satisfied with the product within 14 days after receipt, you can apply for return or exchange. We will provide our best service.


If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.



Refunds

Customer refund credits are typically processed within five to seven business days. Refund credits can be issued only to the card used during the original purchase. In the event a credit cannot be issued to the original card used for purchase due to lost card, etc., an attempt on our part has to be made at least once and before a company refund check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.





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Manufacturer trademarks, service marks, logos, brand names, and brand models are the property of their owners. Representations of and references to brand names, models or parts contained herein are for informational purposes only and are not intended to indicate or imply any affiliation with or endorsement by the manufacturer.